Category Archives: Events

Is Buyer’s Remorse Inevitable?

“Remorse, the fatal egg by pleasure laid.”William Cowper, 18th century poet and hymnodist

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What pleasure to instantly find a suitable quote about “remorse” as soon as I Googled it!

Yet imagine my remorse at having taken so much time reading online about William Cowper (whose life was apparently filled to the brim with pleasure and remorse, joy and sadness, soundness and insanity) that I had to work an extra hour to make up for my diversion.

Where there’s pleasure, there’s remorse.

I’ve been blind-sided by remorse on many auspicious occasions: Right before walking down the aisle to get married. Just after bringing my first child home from the hospital. Midway through a trans-Pacific flight to a dream vacation in Tahiti.

It’s a regular occurrence with real estate purchases. Especially in San Francisco where buyers are required to strip naked, place large baskets of money on their heads and dance like their lives depended on it. All for the chance to be the lucky owners of a one-plus-million-dollar, two-bedroom condo without parking but in a fairly nice area.

It goes something like this:

Buyer’s agent: Guess what? You won!

Buyer: (Holding cell phone at arm’s length and screaming) Oh! My! God! How many offers were there?

Buyer’s agent: Fourteen. Twelve were for waaaaaaay more than the asking price. Only two had loan contingencies. But apparently your willingness to close in just four days and let the sellers stay for three months for free really made the difference.

Buyer: That and offering 60% more than the asking price.

Buyer’s agent: Well, yes. Plus they really liked the sculpture you submitted with your offer.

Even if you don’t create original artwork or donate to seller’s favorite charity or provide two roundtrip tickets to anywhere in the continental U.S. with your offer, there will be a twinge of buyer’s remorse when you visit your new home for the first time after closing.

You fiddle with the keys. You shove open the door. It’s dark. It’s vacant. It’s cold. And it smells funny because the stagers removed the potpourri along with the staging.

Yet it doesn’t have to be “fatal,” as in Cowper’s quote. Instead, now is when it gets interesting: After the closing. Before the destination. Following the honeymoon. During the journey. That’s when life is richest.

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com. This throwback post originally appeared in April 2014.

What Stagers Wish You Knew

Staging may be the single most vital investment homeowners can make in the successful sale of their home. Akin to hiring a Fairy Godmother to transform a mushroom into a mansion, staging – done well – is miraculous.

Yet it’s often misunderstood and underappreciated. That’s why this post (my second installment of a regular featured called “What They Wish You Knew”) focuses on stagers.

Here are seven “good-to-knows” regarding home staging:

Resist the urge to become an instant expert in interior design while your home is being staged. Thinking you know best what should and shouldn’t go in a staged room is sort of like telling your dentist how to extract a tooth. Some things are better left to the expert.

Asking the stager to “work with” your things or some of your things won’t save money and the result (with few exceptions) won’t be as alluring. Your stager conjures a fresh, unique vision for your property and your old possessions tend to just gum up the flow. Plus, any savings from keeping stuff in place will be offset by the cost and effort of moving twice or thrice.

Remember that stagers are not designing the space to appeal to your taste. The whole idea is that you are selling and moving. So just because you don’t like that particular table doesn’t mean it should be swapped out. The point is to appeal to buyers. And stager are the professionals who understand what “sells” a home in today’s market.

Nobody – not you and not even most agents – can imagine a space better than it can be staged.

If a stager suggests that you do any of these half dozen possibly painful (and seemingly unnecessary) things, don’t resist: 1) Refinish or re-carpet entry stairs. 2) Paint kitchen cabinets. 3) Refinish floors. 4) Paint walls. 5) Get new appliances. 6) Clean up the garden. Don’t think of it as “wasting” money on something you didn’t get to enjoy. Think of it as being clever and getting a high ROI on your cleverness.

Stagers care. They put their hearts into the choice of items for your home. It’s not just a bunch of stuff. As one of my favorite pros told me, “I have a deep, personal attachment to each and every accessory in my design collection. I remember where each piece came from. So when anything – even the cheapest candle holder from Ross or a napkin ring from Goodwill – breaks or gets lost or stolen, it hurts.”

Stagers are some of the best designers and interior decorators in the business. I hear a variation on this all the time: “Wow. Everything looks great. I should have had the stager in when I first bought my house.” To which I reply, “Yes. What a great idea! How about you give her/him a call – right now – about your new place?”

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com. This article was re-posted at McGuire.com.

Buyers: Don’t Let Staging Fool You

“Sellers sell” is a real estate adage you’ve probably heard. It means that if homeowners are, in fact, committed to selling, they act in ways that lead to a sale. They engage a professional agent and follow her guidance.

But in San Francisco that adage may as well be “Sellers stage,” since home staging is almost always the #1 suggestion for serious sellers.

Staging warms up a house and makes its floor plan easy to grok, but its main purpose is to 1) make photos look good and 2) induce an emotional response in prospective buyers.

Buyers may think and say, “I can see past the staging.” Yet the truth is that staging always exerts a subtle (or not so subtle) influence on home shoppers’ psyches.

Here’s are eight ways to be sure staging doesn’t sabotage your home search and the choice you ultimately make:

Acknowledge that staging does have an influence on your perception. Consciously strive to imagine the space as if it were vacant and ask your agent to help you with that visualization. (Example: The staged bonus room behind the garage looks cozy and bright, yet there is no heat source and the ceilings are too low; you would never want anybody to actually sleep there.)

Be seated in every room. Don’t just walk around and view things from a standing perspective. This will give you a more realistic read on the house’s utility and overall vibe. (Example: From the sofa, you can’t see the trees across the street, but — once seated —  you can feel and hear the freeway just on the other side of those trees.)

Play house in the kitchen. Pretend you’re taking stuff out of the fridge or out of a cabinet, placing it on the countertop, chopping it up and throwing it in a pan. You may be surprised at what you learn. (Example: The cabinets are hung so high you can’t reach them unless you’re an NBA player.)

Note how the house is oriented on its lot. Check outside spaces for any surfaces tinted with green. Notice what variety of florae are growing there and guess how recently they were planted. (Example: Pots full of fuchsias may indicate that the sun never shines on the deck.)

Check window coverings. Stagers usually remove drapes and blinds to let in light and open up rooms. Only after you move in do you realize there’s a problem. (Example: The huge windows in a loft may allow so much light that it’s hard to stay cool or enjoy even a modicum of privacy and the floor-to-ceiling drapes you must install as a result may greatly alter the “airy” feeling of the space.)

Notice if the listing agent has turned on music during the open house and ask yourself (or your agent) why. Look for air filters and white-noise devices. (Example: The amazing sound system may be a great feature which deserves to be showcased, but make certain it’s not there to distract from the bass line seeping through the floor from the cafe downstairs.)

Identify nearby uses in ever direction. Don’t forget what is “behind” you – through the block. (Example: The condo is on a quiet residential block yet backs up to a restaurant whose exhaust fan runs 18 hours a day – fine if you’re not sensitive to noise or smells, but terrible if you don’t like pizza.)

Consider how you will use each room. Don’t simply accept the staged implication. (Example: The unfinished attic, staged with cushions and yoga mats, inspires you to begin a home meditation practice. But – honestly – how likely will you be to pull down the ladder and climb up there every day? And what if you discover that meditation isn’t really your thing?)

A best practice for buyers is to minimize the time spent looking online. Instead, get out there and see your choices live in person. There’s no substitute for being there.

This is the first of two posts on the effect of staging on buyer psyche. Look for part two next week: Unstaged? Advantage Buyer!

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com. This article was re-posted at McGuire.com.

What Argentina Taught Me About Home

“Argentines are Italians who speak Spanish who think they are British.” ~ unknown

There’s nothing like traveling abroad to refresh one’s perspective on life back home. It’s been more than a month since I returned from a wonderful vacation and – before I forget – here are the lessons learned about HOME from my sojourn in Argentina.

Wood is good. Old wood is especially good.
Argentines haven’t gotten the memo about painting out or replacing all the wood in their houses, hotels and restaurants. It’s everywhere and in every condition from rotting away to brand new, and there’s something very comforting about it.

In the kitchen, simplicity is a gift.
Having the latest appliance or gadget doesn’t count for a fig when it comes to making scrumptious food. In the Airbnbs where we stayed, we’d find a hot plate, running water, an electric kettle, a refrigerator, at least one decent knife and a good bottle of olive oil. Never a dishwasher, seldom a microwave, sometimes an oven. We nonetheless ate well when we cooked at home, and enjoyed the simplicity and lack of fuss prompted by the pared-down equipment.

Bidets rock.
I was sad to come home and see the toilet sitting there all by itself. How lovely to have the companionship and convenience of a bidet. So civilized. So European. (Americans don’t get it.)

San Francisco groundwork such as sidewalks and streets are (relatively) fantastic.
One of our guides mentioned that jay-walking is a sport in Argentina. Well, plain-ol-walking in Argentine towns and cities challenges one’s physical fortitude. If you aren’t vigilant and wearing sensible shoes, you’ll end up in a hole or a ditch or the hospital.

Same goes for roads and highway infrastructure.
In Argentina, they don’t “need no stinking” road signs. On the day we were flying back home, it’s good we had a six-hour window to make the one-hour trip to the Buenos Aires International Airport in our rental car (admittedly, sans GPS). I won’t go into detail; let’s just say it was an adventure.

Americans aren’t friendly.
We’d heard about the Argentine reputation for arrogance, but didn’t experience that firsthand. Instead we were struck by how very friendly everyone was. Cheerful, helpful, kind, generous and possessed of a playful sense of humor.

It takes a lot of Argentine pesos to get around.
I felt rich carrying two-inch wad of bills – 5s, 10s, 20s, 100s and 500s. When you consider that the exchange rate was then roughly 15.6 pesos to 1 USD, you’ll understand why.

The wine is fine.
And relatively inexpensive, and offered throughout the day. Going for a swim? How would you like a glass of champagne poolside? Going for a horseback ride? May we bring you a nice Sauvignon Blanc as you dismount? Checking in to your hotel? How about a pour of Malbec while you sign this form? And if you don’t care for wine, may we bring you a beer?

Argentine dogs are something else altogether.
We encountered plenty of dogs that were leashed and pampered and treated as beloved pets. But there are semi-feral dogs roaming free everywhere, and my partner learned – the hard way – the meaning of the expression “Let sleeping dogs lie.” Don’t interrupt a wild dog’s nap to snap a silly photo of him on your cell phone. He’ll tear your leg off.

I want a Parilla.
Everybody in Argentina seems to have a built-in, brick-walled, wood-fired BBQ in their yard. And they really know how to cook chicken and meat. If I had a parilla here in San Francisco, I’d roast some vegetables too.

And a six-pack of Quilmes
Quilmes Cristal quickly became our local beer of choice. (It’s also the choice of 75% of Argentine beer drinkers.) Founded in 1888 by a German immigrant, the name comes from an indigenous tribe of people who fought off the Incas for 100+ years and then resisted the Spaniards for 100+ years, only to be systematically eradicated. Only a few Quilmes people remain today, while their name is displayed prominently in every grocery store, bar and restaurant in the country. Sound familiar?

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com. This article was re-posted at McGuire.com.

Where Do Sex and Real Estate Meet?

At home, of course!

It’s probably first on the list of places where the former and the latter intersect.

“Sex and Real Estate: Get Lots While You’re Young” is the catchy title of a homebuyer seminar I’m co-hosting on Wednesday with my colleague Laraine Hsu. After receiving their colorful invitations, a few people have asked what in the world that means.

Here goes an explanation:

1. There’s an X in both SeX and LuXury real estate. Pretty much all property in San Francisco qualifies as “luxury” because luxury is defined as anything selling for at least $1M (entry level in our fair city).

2. Everybody knows that the best time to start investing in real estate (or anything else) is when you’re young. Similarly, the best time to invest in sex (through practice) is when you’re young because – let’s face it – at a certain age you won’t have as much time and freedom to “get lots.”

3. By contrast, studies show that sex in a committed relationship can be more rewarding than NSA hookups. Just as happy homeownership requires a more serious commitment than renting.

4. And yet! It’s important to carefully examine one’s reasons for buying a home because the so-called American Dream of homeownership is not all it’s cracked up to be. Analogously, “Happily Ever After” in marriage is a flat-out fairytale.

5. In pursuit of these dreams, today’s homebuyers and love-and-sex-seekers use a myriad of apps designed to maximize results. Much dysfunctional energy is expended in swiping at devices and checking for updates.

The aim of Wednesday’s “homeworkshop” is to give prospective homebuyers some reassurance – plus practical advice for making the best of their quest for home.

As T.S. Eliot famously said, “Home is where one starts from.” (And, of course, sex is where one starts from, too.)

Join us on Wednesday as we have some good, clean fun while exploring the many paths for finding one’s way home!

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com.This article was re-posted at McGuire.com.

It’s Raining

When sellers fill out a Real Estate Transfer Disclosure Statement in advance of listing a house for sale, I often hear something like this:

“Remember that huge rainstorm we had last winter? Right around Valentine’s Day? Some water came in along the bottom of this window. See? But, you know, the wind was blowing in this funny direction. It never blows that way. So we think it was a freaky one-time occurrence. Do we need to disclose it?”

“Yes, you need to disclose it,” I will say.

Then my client will ask, “So how do I disclose that? What do I write?”

And I reply, “Write down what you just told me, but don’t theorize about the cause of the leak or suggest it was a freaky one-time occurrence.”

In other words, when it comes to disclosure, there’s no need to put any spin on the truth.

And when in doubt, dear Sellers, ask yourselves, “If we were buying this house, what would we want to know?” Common sense and kindness go a long way toward protecting everyone involved and upholding the spirit of the law regarding disclosure.
However, full disclosure doesn’t mean a new homeowner isn’t going to have water intrusion problems. When rain comes pounding down for 7 weeks in a row, all that water is going to figure out some new places to go.

It’ll makes it way through foundation walls when the earth becomes saturated. It’ll overflow a lightwell when the drain gets overwhelmed or clogged. It’ll creep in the gap created when the wind blew a couple of roof shingles away.

The problem with water intrusion is that it can be mysterious and difficult to diagnose accurately. Better to have a roof leak – usually easily pinpointed and its resolution pretty clear – than a slow-spreading stain down an interior wall or a puzzling puddle in the basement.

In my role as the always-available real estate concierge, I can help. I can’t (usually) stop the water myself, but I can refer you to appropriate tradespeople. Just give me a call, and remember that eventually wet turns to dry. One way or another.

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com. This article was re-posted at McGuire.com. 

Something Good

I’m shy about announcing my success in 2016 – my personal best as a Realtor. At McGuire’s flagship Lombard office, I was #2 in production. Among the 200ish agents in our seven Bay Area offices, I was #3 and had the year’s biggest sale.

Sharing this news makes me squirm a little. I wouldn’t want anyone to get the wrong idea, since – to begin with – there are many misconceptions about my profession.

The primary myth is akin to the sentiment expressed in the famous Dire Straits song: “Get your money for nothin’ get your chicks for free.”

Chicks aside and stated differently, the refrain about Realtors goes something like “Real estate agents aren’t smart, don’t care and don’t actually do anything for anybody. They are lucky and make a bunch of money doing nothing.”

Ah! Would that it t’were so simple. (Speaking of simple, check out this clip from Hail, Caesar!)

I’m mindful and grateful that I’m not digging ditches all day for my living, nor cleaning toilets all night. But what I do is not “nothing.” I do a lot of somethings to steadfastly serve. Occasionally that results in a sale (and me being paid). More often it brings the simple reward of knowing I helped. In that way, my job is a practice.

Literal “house calls” are part of my practice. Interrupted Christmas dinners, missed school plays and tropical vacations spent on the phone are included in the job description. If an offer has to be written, there’s no saying “later” or “tomorrow.” If water is coming through a ceiling, there’s no waiting until Monday to locate a roofer.

Buying or selling a home is inevitably stressful, yet I bring a buffer of calm to the process. In interacting with my buyers and sellers, I am pleasant, non-reactive, curious, accessible, enthusiastic, selfless, informative, tireless, attentive and bluntly honest.

On their behalf – as I cooperate with other professionals (agents, title officers, lenders, contractors, accountants, attorneys, city personnel, etc.) and steer toward closing – I am quietly vigilant, exacting, strategic, anticipatory, educated, competitive, respectful, creative, organized and communicative.

Of course, I can be the best damn agent west of the Mississippi and still not make a dollar. But this diligence and dedication – if all goes well – can translate into dollars. Which translates into being a top Top Producer.

I’d like to think I’m an A+ agent in 2016 not because I made a bunch of sales but because I care, because I’ve paid my (30 years of) proverbial dues, because I’m good at what I do, and because my clients keep recommending me to their friends, co-workers and relatives.

I’d like to think it’s because “I must have done something good.” So, take it away Seth MacFarlane as I thank you ALL for a rewarding year as a San Francisco real estate agent!

A high point of 2016. A hike to the top of Mt. Eddy with my sons. Shasta in the background.
A high point of 2016. A hike to the top of Mt. Eddy with my sons. Shasta in the background.

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com. This article was re-posted at McGuire.com.