Tag Archives: Realtor Stories

Remodeling? Watch What You Wish For

I’m good at instant remodeling. I can walk through a property in San Francisco, and add a second bathroom, redo the kitchen, knock out the wall between the living and dining rooms, and landscape the garden.

All in ten minutes.

Verbally.

Luckily, if a client who’s considering a remodel needs more information than what’s available with a wave of my hand, there are professionals who can provide estimates of what renovations will cost.

But there are less-tangible costs that can’t be neatly quantified or anticipated. Some examples:

You lusted after white walls, raw wood and Carrara marble for months before buying your own fixer. For another year, you obsessed over which white, where to put the wood and how to afford the Carrara. Now everybody wants green walls, bamboo floors and mosaic tiles.
Immeasurable cost: The pain of not being able to re-remodel anytime soon.

While the kitchen was being smoked and reborn to the tune of $200K, your family camped out in the dining room for six months with the old fridge, a countertop microwave and a toaster oven. Now it’s all over and you’re missing the intimacy of cramming everything and everybody into one room. It’s lonely in your new culinary showplace.
Immeasurable cost: Realizing that remodeling doesn’t necessarily bring you closer as a family.

Ah, inertia! That pale-blue-on-dark-blue-on-Williamsburg-blue-on-cobalt-blue bathroom really had to go, and you spent $10,000 on plans (and nearly got a divorce arguing over the shower design.) The Japanese-inspired motif was understated and would have been stunning. But instead of hiring a contractor you let 15 years go by and now it’s time to sell. For staging purposes, you pay $500 to have the tub and sink re-porcelained in white. It looks pretty darn good.
Immeasurable cost: Kicking yourself for having not mini-remodeled sooner.

The traffic on your busy street has only gotten worse since you moved in 5 years ago. So, that triple-pane glass you installed made a huge difference. You’re definitely sleeping better. But there’s no getting around the fact that thousands of cars driving by on a daily basis throw a lot of soot into the air. That, coupled with the noise, makes opening the window untenable. You may as well have a solid wall there.
Immeasurable cost: Regret that you didn’t spend an extra $50,000 to buy the property one block removed from the “vibrant” street where you now live.

What you thought would take one year morphed into a five-year project. Now your vacation getaway is finished and it’s truly stunning. It has breathtaking views, an infinity pool, a fire pit and a two-bedroom guest cottage. Too bad your daughter’s in high school now and never wants to go there – with you.
Immeasurable cost: The time you spent poring over tile samples for the kitchen, bath, family room and courtyard could have been devoted to playing on Ocean Beach with your 12-year-old. Before she got a smartphone and ceased knowing you exist.

Moral of the story? Watch what you wish for by taking time to dive deeper into what you really want. I’m expert at guiding you through easy exercises to help shape your vision. A cup of tea, an hour, and we’re done.

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com.This article was re-posted at McGuire.com.

It’s Raining

When sellers fill out a Real Estate Transfer Disclosure Statement in advance of listing a house for sale, I often hear something like this:

“Remember that huge rainstorm we had last winter? Right around Valentine’s Day? Some water came in along the bottom of this window. See? But, you know, the wind was blowing in this funny direction. It never blows that way. So we think it was a freaky one-time occurrence. Do we need to disclose it?”

“Yes, you need to disclose it,” I will say.

Then my client will ask, “So how do I disclose that? What do I write?”

And I reply, “Write down what you just told me, but don’t theorize about the cause of the leak or suggest it was a freaky one-time occurrence.”

In other words, when it comes to disclosure, there’s no need to put any spin on the truth.

And when in doubt, dear Sellers, ask yourselves, “If we were buying this house, what would we want to know?” Common sense and kindness go a long way toward protecting everyone involved and upholding the spirit of the law regarding disclosure.
However, full disclosure doesn’t mean a new homeowner isn’t going to have water intrusion problems. When rain comes pounding down for 7 weeks in a row, all that water is going to figure out some new places to go.

It’ll makes it way through foundation walls when the earth becomes saturated. It’ll overflow a lightwell when the drain gets overwhelmed or clogged. It’ll creep in the gap created when the wind blew a couple of roof shingles away.

The problem with water intrusion is that it can be mysterious and difficult to diagnose accurately. Better to have a roof leak – usually easily pinpointed and its resolution pretty clear – than a slow-spreading stain down an interior wall or a puzzling puddle in the basement.

In my role as the always-available real estate concierge, I can help. I can’t (usually) stop the water myself, but I can refer you to appropriate tradespeople. Just give me a call, and remember that eventually wet turns to dry. One way or another.

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com. This article was re-posted at McGuire.com. 

Be It Ever So Humble (or Not)

Last year I was privileged to sell a significant and extraordinary home – the grandest of my career.

During the escrow I carefully avoided calculating my commission. Instead I faithfully cleaved to my 29-year practice of bringing the highest level of care to every transaction, regardless of price tag. I rooted myself in my fiduciary role, and I wouldn’t let myself or anyone else count proverbial chickens.

The house was newly constructed on spec, but as soon as I entered I sensed its character. It was grand but homey, impressive but understated. No spurious details or garish flash. (Except perhaps an overabundance of laundry rooms and too many video screens over the family room bar.)

This house felt right. Big, but right.

It was designed and built by people who brought artistry and integrity to their work. People who dreamed into its manifestation and who offered it up for the lucky stewards – my clients – who would make those dreams a reality.

I found myself daydreaming into the house on every visit. There was the window seat where the couple could read side by side on a rainy afternoon. There was the pool where the future kids could swim on a hot, sunny day. There was the outdoor hearth where friends could gather on a crisp Sunday afternoon in October.

The dream was alight in the eyes of the affable listing agent and in the smile of his capable assistant. I watched them watching my clients as they, too, caught the dream. The builder and developer gave us all a grand tour, beaming with pride in their labor. The foyer lit up with our shared excitement.

Of course, even a dream house isn’t perfect. The escrow for its purchase included a few prickly patches. The months ahead would bring punch-list and maintenance issues. And life after closing won’t be “happily ever after” because that only happens in fairytales.

In the aftermath and middle of a real estate transaction, it’s easy to get mired in details of the deal. As an agent, I must focus on the nitty-gritty elements while simultaneously holding to a bigger vision of “home” and what it means for my clients.

In 1987, I sold my very first buyer a home. I remember being deeply worried about my ability to be a “salesperson.” The first surprise of my new career was the discovery that I wasn’t really selling anything. The property sold itself to my client, and I facilitated the purchase.

The second, more profound surprise was that I deeply, earnestly wished for my client to have his dream come true. I wanted him to obtain his personal version of – say – Hearst Castle.

His castle turned out to be a $250,000 condo that needed some cosmetic refreshment. Yet it was located in a pleasant “quintessential-San Francisco” neighborhood and the wee patio outside the living room was sheltered and inviting.

Even as a rookie, I observed how the space spoke to him. I understood how his desire for sanctuary swept him toward making an offer. My job was to help him obtain his ideal SF nest while watching out for his safety and bottom line.

This is something some buyers and sellers (and, regrettably, many agents) don’t grok: The model Realtor makes the sale, but also shares and preserves the client’s vision of home, even when the client loses sight of it.

Mid pleasures and palaces though we may roam
Be it ever so humble, there’s no place like home
–from the song Home! Sweet Home! by Bishop and Payne

Whether it’s a downtown studio condo or a wine-country estate, there truly is no place like home. Holding that dream is my calling.

Cynthia Cummins is a Top Producer and Partner at McGuire. For info on SF real estate visit http://CynthiaCummins.com. This article was re-posted at McGuire.com.